Hermès Selling and Service Assistant
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $25–26/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 2, 2026
About Hermès
This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.
Hermès Las Vegas Crystals seeks Selling and Service Assistant for point-of-sale support and operations. Full-time, $25–$26/hr.
Role & Responsibilities
- Record and process point-of-sale transactions accurately at the register, including sales, sends, repairs, and opening/closing procedures
- Provide high-caliber service consistent with Hermès standards: greet clients promptly and courteously, offer assistance, answer inquiries, and handle wrapping and packaging
- Support the sales team with merchandising tasks including hanging merchandise, returning items to the sales floor, retrieving inventory, and stockroom preparation
- Organize workstations and selling floors to optimize the sales effort, ensuring adequate stocking of items and maintaining merchandising standards
- Assist in stockroom operations including merchandise flow, replenishment, EAS tagging, ticketing, and physical inventory preparation
- Log repairs in the after-sales system, contact clients regarding services, and maintain comprehensive service records
- Record accurate and detailed CRM entries documenting purchase history and sales analysis
- Answer telephones in a timely, friendly manner while delivering appropriate customer service
- Execute all additional duties assigned by the Operations Assistant Manager
Qualifications
- One year of retail experience, preferably in a luxury environment
- Demonstrated strong communication abilities
- Proficiency with point-of-sale systems and/or cash handling
- Customer service orientation and ability to handle challenging situations with grace and composure
- Proven multitasking capability and meticulous attention to detail
- Excellent organizational skills
- Ability to lift between 0–25 pounds without assistance
Skills
Experience
One year of retail experience in a luxury environment is preferred. Candidates should demonstrate familiarity with point-of-sale operations and cash handling procedures.
Education
High school diploma or equivalent preferred.
Workplace
The role is situated in Las Vegas, Nevada, USA.
Compensation
The base compensation for this position ranges from USD 25 to USD 26 per hour.
Benefits
Commission and bonus incentives based on sales performance; Medical, Dental, and Vision insurance; Life Insurance and Disability coverage; Paid time off including 15 days annual vacation, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick and safe time; Paid parental leave and transition time; 401(k) and Roth retirement plans with company matching and profit sharing; Voluntary benefits including flexible spending accounts and fitness reimbursement; Product discount; Employee Assistance Program (EAP) resources; Access to Calm App, Health Advocate, and Family Building Support.
Culture
The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Support Associate», «Retail Operations Assistant», «Client Service Coordinator», «Point of Sale Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.