Hermès Seasonal Sales Support Associate
- Location
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- $19–22/hour
- Posted
- Mar 24, 2026
About Hermès
Hermès is an independent, family-owned luxury Maison renowned for artisanal craftsmanship, a commitment to high-quality materials and timeless design. The organization operates a global network of boutiques and ateliers and emphasizes heritage-led manufacturing, meticulous attention to detail and an employee culture rooted in savoir-faire and respect for craftsmanship.
Hermès of Paris Inc. — Princeton, NJ: Seasonal Sales Support Associate (temporary, 3 months). $19–$22/hr.
Role & Responsibilities
- Provide clerical and operational support for front- and back-of-house boutique activities during a temporary seasonal assignment.
- Deliver Hermès-standard client service at point of sale: greet clients, assist with enquiries, support wrapping and packaging.
- Assist the sales team with merchandising tasks: hanging and returning merchandise to the sales floor, retrieving stock, and preparing items physically for display.
- Maintain selling-floor standards and inventory of packaging materials and merchandising supplies (bags, boxes, ribbons, stationary, etc.).
- Support Client Service, Concierge, Doorperson and Greeter/Host activities and after-sales processes including logging repairs, contacting clients, and maintaining records.
- Answer phones promptly and provide courteous, professional telephone support.
- Perform other duties as assigned by the supervisor.
Qualifications
- Minimum 1 year of retail or customer-facing experience; luxury retail experience preferred.
- Strong verbal communication and customer-service orientation.
- Excellent attention to detail and strong organizational skills.
- Proficient with Microsoft Office.
- Ability to manage difficult situations with composure, discretion and tact.
- Ability to lift up to 25 lbs without assistance.
- Available for a temporary, limited contract assignment of approximately three months.
Skills
Experience
Minimum one year of experience in retail or customer-facing roles; prior experience in high-end or luxury retail environments is advantageous.
Education
High school diploma or equivalent preferred; vocational training in retail, hospitality or customer service is a plus.
Workplace
This position is based in Princeton, New Jersey, USA, within easy reach of New York.
Compensation
The base compensation for this position ranges from USD 19 to USD 22 per hour.
Culture
Hermès emphasizes artisanal excellence, respect for craftsmanship and a human-centered workplace. The Maison fosters a culture of quality, collegiality and inclusivity, valuing individuality and long-term development within a heritage-led luxury environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Seasonal Retail Associate», «Temporary Sales Support Associate», «Seasonal Client Services Associate», «Retail Operations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.