Hermès Seasonal Sales Support Associate

Palo Alto California USA

Employment
Temporary
Seniority
Entry-Level
Compensation
$22–23/hour
Posted
Oct 23, 2026

About Hermès

This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.

Hermès seeks a Temporary Seasonal Sales Support Associate for its Palo Alto boutique, providing clerical support across front- and back-of-house operations and assisting client service and the sales team. The role runs from November through December 31.

Role & Responsibilities

  • Greet clients, determine their needs, and escort them to the appropriate floor or sales associate to support main-floor traffic.
  • Support beverage service in line with brand standards and coordinate with management to keep beverage supplies stocked.
  • Provide hospitable services, including bringing coloring books to children.
  • Support the sales team throughout the selling process by hanging and returning merchandise to the sales floor, retrieving stock, and physically preparing the stockroom.
  • Organize and prioritize the workstation and selling floor to support sales; keep bags, boxes, note cards, ribbons, stationery, and similar supplies stocked, and maintain merchandise standards by straightening and replenishing displays.
  • Perform other duties as assigned by the supervisor.

Qualifications

  • Strong communication skills.
  • Customer-service orientation.
  • Attention to detail.
  • Strong organizational skills.
  • Computer skills, including Microsoft Office.
  • Ability to handle difficult situations with grace, compassion, and composure.
  • Ability to lift 0–25 lbs. without assistance.
  • Regular in-person work at a company-designated location is an essential function of the position.
  • Ability to perform the key functions of the role with or without reasonable accommodations.

Skills

Microsoft Office Communication Customer service Attention to detail Organization

Experience

Minimum 1 year

Workplace

This position is based in Palo Alto, California, USA, within easy reach of San Francisco.

The setting USA

Explore jobs in the USA.

Compensation

The base compensation for this position ranges from USD 22 to USD 23 per hour.

Culture

The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Seasonal Retail Support Associate», «Boutique Operations Associate», «Sales Floor Support Associate», «Retail Sales Support Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Hermès

Hermès Seasonal Sales Support Associate

Palo Alto, USA

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