Hermès Sales Support Associate
- Location
- Princeton New Jersey USA
- Employment
- Seasonal
- Seniority
- Entry-Level
- Compensation
- $20–22/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 29, 2026
About Hermès
This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.
Seasonal Sales Support Associate at Hermès Princeton boutique. Temporary, hourly position (Nov–Dec 31) supporting luxury retail operations. $20–$22/hr.
Role & Responsibilities
- Provide consistent, high-caliber client service aligned with Hermès standards, including prompt and courteous greetings, assistance with inquiries, and support with wrapping and packaging at point of sale
- Support the sales team with merchandise handling, including hanging stock, returning merchandise to the floor, retrieving inventory from the stockroom, and maintaining stockroom organization
- Organize and maintain workstations and selling floor to enhance the sales experience, ensuring all wrapping supplies, boxes, ribbons, stationery and related items are consistently stocked and properly displayed
- Assist with Client Service, Concierge, Doorperson, and Greeter/Host responsibilities as assigned
- Support after-sales operations, including logging repair requests, contacting clients regarding service status, and maintaining active repair records
- Answer incoming calls in a timely, friendly and professional manner
- Perform all additional duties as assigned by store management
Qualifications
- Strong verbal and written communication abilities
- Customer service orientation with a proven commitment to client satisfaction
- Meticulous attention to detail
- Strong organizational and time-management capabilities
- Proficiency with Microsoft Office software
- Ability to manage challenging situations with grace, composure and compassion
- Physical capability to lift between 0–25 lbs. unassisted
- Availability for regular in-person work at the designated store location
Skills
Experience
Minimum one year of retail, hospitality or customer service experience preferred
Education
High school diploma or equivalent; additional retail or luxury hospitality training a plus
Workplace
The successful candidate will be located in Princeton, New Jersey, USA, with easy access to New York.
Compensation
The base compensation for this position ranges from USD 20 to USD 22 per hour.
Culture
The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Client Service Assistant», «Store Operations Support», «Sales Floor Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.