Hermès Sales Specialist
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $25–26/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 30, 2026
About Hermès
This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.
Hermès, Austin, Texas: Sales Specialist role offering luxury retail experience, $25–$26/hr, comprehensive benefits, and commission incentives.
Role & Responsibilities
- Meet monthly and annual individual sales goals while contributing to boutique-wide targets
- Organize and prioritize the selling floor; stock all items including bags, boxes, ribbons, and stationery; ensure compliance with visual merchandising guidelines; apply physical EAS tagging and ticketing
- Provide inventory preparation support as directed by management
- Process all transactions with precision, including receipts, CRM file entries, and after-sales service administration
- Partner with management on POS decisions and communicate discrepancies by end of business day
- Maintain cleanliness and organization of workstation at all times
- Comply with all asset protection procedures including employee sign-in sheets, bag checks, EAS tagging protocols, and merchandise security guidelines
- Prepare for physical inventory and participate in monthly cycle counts as directed
- Deliver prompt, friendly, and knowledgeable client service in accordance with Hermès service standards
- Provide assistance with wrapping and packaging at point of sale
Qualifications
- 2+ years of experience in sales
- Experience in a luxury environment preferred
- Strong relationship development and communication skills
- Even-tempered with ability to continuously multi-task
- Self-starter capable of working independently while collaborating effectively with a team
- Strong organizational skills
- Availability to accommodate business needs
- Ability to lift 0–25 lbs. without assistance
Skills
Experience
2+ years of professional sales experience, with preference for background in luxury retail or hospitality environments.
Education
High school diploma or equivalent required. Additional retail or customer service certification is a plus.
Workplace
The successful candidate will be located in Austin, Texas, USA.
Compensation
The base compensation for this position ranges from USD 25 to USD 26 per hour.
Benefits
Commission and bonus incentives based on sales performance; medical, dental, and vision insurance; life insurance and disability coverage; paid time off (15 days annual vacation, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick and safe time); paid parental leave and transition time; 401(k) and Roth retirement plans with company matching and profit sharing; flexible spending accounts; fitness reimbursement; voluntary life insurance; product discount; Employee Assistance Program (EAP) resources; access to Calm App, Health Advocate, and family building support services.
Culture
The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Consultant», «Boutique Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.