Hermès Sales Associate
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About Hermès
Hermès is a Parisian luxury house renowned for artisanal leather goods, silk scarves and meticulous craftsmanship. Operated locally through legal entities such as Hermès Singapore (Retail) Pte Ltd, the brand cultivates a boutique retail environment that emphasises product excellence, refined client service and long‑term relationship building within the global luxury group.
Hermès Singapore (Marina Bay Sands) seeks a Sales Associate to deliver luxury client service and drive in‑store sales in Singapore.
Role & Responsibilities
- Manage daily boutique operations at the Marina Bay Sands store, ensuring the sales floor reflects Hermès’ brand standards and visual identity.
- Deliver exemplary, bespoke customer service: identify client needs, develop long‑term relationships and provide attentive post‑sale care.
- Proactively engage current and prospective clients through outreach and in‑store activities to drive sales and loyalty.
- Execute sales plans and participate in marketing events, promotions and clienteling initiatives to achieve targets.
- Record and communicate client feedback and market intelligence to store management to inform merchandising and service improvements.
- Handle client enquiries and concerns with discretion and professionalism.
- Perform additional duties as assigned to support store performance and team objectives.
Qualifications
- Minimum 3 years’ relevant experience in high‑end fashion, luxury retail or a comparable client‑facing role.
- Proven selling skills with a demonstrable passion for fashion and appreciation for premium products.
- Fluency in English; additional languages are an advantage.
- Strong interpersonal and communication skills; service‑oriented and a collaborative team player.
- Basic computer literacy for point‑of‑sale systems and client database maintenance.
Skills
Experience
At least 3 years of experience in luxury or high‑end retail with a track record of clienteling, achieving sales targets and operating within boutique environments.
Education
High school diploma or equivalent; formal training in retail, luxury goods or fashion is a plus.
Workplace
The successful candidate will be located in Singapore, Central, Singapore.
Culture
The work environment privileges meticulous attention to detail, discreet client service and respect for artisanal quality. Teams operate in a collegial, client‑centric manner with a strong emphasis on preserving brand heritage and delivering personalised luxury experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Boutique Sales Associate», «Luxury Sales Consultant», «Retail Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.