Hermès Sales Associate

Location
Employment Full-time
Seniority Entry-Level
Posted Mar 6, 2026

Join Hermès Italie SpA in Milan as a Sales Associate, delivering exceptional customer service in a luxury retail environment.

Overview

Hermès is a prestigious French luxury brand renowned for its exquisite craftsmanship and timeless elegance. As part of the Hermès Group, Hermès Italie SpA upholds the brand's commitment to quality and innovation, offering a refined working environment that values creativity and excellence.

Role & Responsibilities

  • Provide exceptional customer service to clients, ensuring a personalized and memorable shopping experience.
  • Maintain a thorough knowledge of Hermès products and heritage to effectively communicate brand values to customers.
  • Assist in visual merchandising to uphold the store's aesthetic standards.
  • Contribute to achieving sales targets and store objectives.
  • Handle transactions and manage inventory with precision.

Qualifications

  • Previous experience in luxury retail or a similar customer-facing role.
  • Strong understanding of luxury fashion and accessories.
  • Excellent communication and interpersonal skills.
  • Fluency in Italian and English.

Skills

Customer service excellence Sales acumen Product knowledge Communication skills Multilingual proficiency

Experience

A minimum of 2 years of experience in luxury retail or a similar customer service role is required.

Education

High school diploma or equivalent.

Workplace

The successful candidate will be located in Milan, Lombardy, Italy. 547 luxury roles are listed in Milan on Cerulean, 14 posted in the last 48 hours. Across the Lombardy region, Cerulean lists 570 open positions — 14 listed in the past two days. Cerulean currently advertises 1.306 open roles in Italy, including 32 added in the last 48 hours.

Culture

Hermès is celebrated for its dedication to artisanal craftsmanship and innovation, fostering a culture that values creativity and meticulous attention to detail. Employees are encouraged to embody the brand's heritage while contributing to its modern evolution.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.