Hermès Sales Associate

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Location
Employment Full-Time
Seniority Entry-Level
Posted Mar 6, 2026

Join Hermès Italie SpA in Milan as a Sales Associate, providing exceptional service in a luxury retail environment.

Overview

Hermès is a prestigious French luxury brand renowned for its exquisite craftsmanship and timeless elegance. As part of the Hermès Group, Hermès Italie SpA upholds the brand's commitment to quality and innovation, offering employees a dynamic and inspiring work environment.

Role & Responsibilities

  • Provide exceptional customer service and maintain a high level of client satisfaction.
  • Assist clients in selecting products that best suit their needs and preferences.
  • Maintain product knowledge and stay updated on new collections and trends.
  • Ensure the boutique is well-presented and stocked at all times.
  • Handle transactions accurately and efficiently.

Qualifications

  • Previous experience in luxury retail or a similar customer-facing role.
  • Strong understanding of luxury fashion and trends.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced and dynamic environment.

Skills

Customer service excellence Product knowledge Sales techniques Communication skills Attention to detail

Experience

A minimum of 2 years of experience in luxury retail or a similar environment is required.

Education

High school diploma or equivalent.

Workplace

The successful candidate will be located in Milan, Lombardy, Italy. 571 luxury roles are listed in Milan on Cerulean, 12 posted in the last 48 hours. Across the Lombardy region, Cerulean lists 596 open positions — 13 listed in the past two days. Cerulean currently advertises 1.389 open roles in Italy, including 41 added in the last 48 hours.

Culture

Hermès is celebrated for its dedication to craftsmanship and quality, fostering a culture of creativity and innovation. Employees are encouraged to embrace the brand's rich heritage while contributing to its modern evolution.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.