- Employment
- Seasonal
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 6, 2026
About Hermès
This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.
Hermès seeks a Sales Associate for its Marbella store for the Christmas campaign under a fixed-discontinuous contract, approximately from 1 December 2026 to mid-January 2027. The role contributes to store sales, delivers attentive client service, supports accurate CRM records and upholds Maison standards.
Role & Responsibilities
- Contribute to store revenue through sales.
- Demonstrate warmth, patience, and a positive attitude in all customer interactions.
- Manage customer requests and ensure effective communication with customers and involved colleagues.
- Develop knowledge of after-sales processes.
- Proactively become familiar with merchandise to build product knowledge.
- Maintain strong communication with customers during the sales ceremony and after-sales service.
- Use active listening to learn about customers, foster loyalty, and build lasting relationships.
- Accurately record customer information in the CRM.
- Participate actively in in-store communications, including daily morning briefings.
- Demonstrate excellent oral and written communication skills.
- Maintain store standards and learn daily procedures.
- Handle merchandise with care and consideration.
- Comply with and respect Maison processes.
- Become familiar with visual merchandising fundamentals across the front and back office.
- Become familiar with products from the métiers.
- Complete all training provided.
- Share information with colleagues and proactively convey training content during customer interactions.
Qualifications
- Work effectively as part of a team.
- Show initiative.
- Demonstrate warmth and empathy, particularly when handling objections.
- Remain calm under stress and demonstrate flexibility.
- Act as an ambassador for the Maison.
- Maintain high personal standards.
- High level of English, minimum B2; knowledge of other languages is highly valued.
Skills
Experience
Minimum 3 years
Workplace
This position is based in Marbella, Andalusia, Spain.
Explore jobs in Andalusia or in Spain.
Culture
The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.