Hermès Sales Associate
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 23, 2026
About Hermès
This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.
Hermès Kaohsiung seeks Sales Associate with 3+ years luxury retail experience. Full-time, unlimited contract. Mandarin and English required.
Role & Responsibilities
- Execute all sales activities within Hermès global standards of brand image and service excellence
- Identify and articulate customer needs through consultative selling; develop and nurture long-term client relationships
- Achieve assigned sales targets while maintaining exceptional levels of customer service and product expertise
- Deliver comprehensive post-sales service and support to enhance customer satisfaction and loyalty
- Proactively engage walk-in customers and maintain KPI-aligned customer acquisition and retention
- Contribute to inventory management, visual merchandising maintenance, and special projects as required
- Collaborate effectively within a diverse, inclusive team environment to support collective boutique objectives
Qualifications
- Minimum 3 years of relevant retail management or operations experience in luxury brands
- Demonstrated expertise in luxury retail sales and customer service excellence
- Strong interpersonal and communication skills with exceptional presentation abilities
- Fluent Mandarin Chinese; English proficiency preferred
- Proven track record of achieving sales targets and maintaining high customer satisfaction
- Deep commitment to brand values and the Hermès luxury philosophy
Skills
Experience
Minimum 3 years of substantive experience in retail management, sales operations, or equivalent roles within the luxury goods sector. Candidates should demonstrate a proven ability to drive sales performance, build client relationships, and uphold brand standards in a high-end retail environment.
Education
Secondary education or equivalent; higher education in business, hospitality, or related disciplines is advantageous.
Workplace
The successful candidate will be located in Kaohsiung, Kaohsiung, Taiwan.
Culture
The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Specialist», «Brand Ambassador», «Boutique Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.