Hermès Sales Associate
- Location
- Biarritz Nouvelle-Aquitaine France
- Employment
- Contract
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 2, 2026
About Hermès
This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.
Hermès is seeking a Sales Associate for its Biarritz store on a full-time fixed-term contract from November to February. The role combines cross-department sales, memorable client experiences and relationship-building with store operations, including stocktakes and merchandising changes.
Role & Responsibilities
- Proactively sell products across all departments.
- Work collaboratively with the entire store team to grow revenue.
- Stay alert to client opportunities and maintain an active presence on the sales floor.
- Ensure clients feel welcome in the store and deliver relevant, memorable and surprising experiences in partnership with the External Relations Manager.
- Find solutions and provide requested information so clients are never left uncertain.
- Represent and communicate Hermès values to clients and new colleagues.
- Attract and retain new national and international clients.
- Build and independently manage a client portfolio, including follow-up.
- Showcase artisans’ work.
- Participate in stocktakes, assist with merchandising changes, help organize stock and maintain the presentation of the department and store.
Qualifications
- Previous experience demonstrating a passion for clients, a strong service orientation and a results-driven mindset.
- Audacious, energetic temperament and ability to work across an expanded sales floor.
- Warm and approachable manner, with a generous approach to selling.
- Exemplary conduct and humility.
- Agility in using digital tools and new digital communication channels.
- Fluent English, both spoken and written.
Skills
Workplace
This position is based in Biarritz, Nouvelle-Aquitaine, France.
Culture
The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Consultant», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.