- Location
- Kampen Schleswig-Holstein Germany
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 19, 2026
About Hermès
This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.
Hermès seeks a Sales Assistant for its boutique in Kampen (Sylt), at the center of in-store sales across all Métiers, providing personalized service and building lasting customer relationships. This unlimited, full-time role requires several years of customer-facing experience in luxury retail or another high-end service environment, fluent German and very good English.
Role & Responsibilities
- Represent Hermès values to customers, conveying ease and generosity.
- Deliver consistently excellent customer service and create a pleasant shopping environment tailored to each customer's culture and personality.
- Conduct high-quality in-store sales across all Métiers while upholding product quality and Hermès' service standards.
- Build and maintain strong relationships with prospective and current customers.
- Identify and address customer requests and concerns.
- Provide individualized attention to each customer, identify their needs, introduce them to the different Hermès universes, and focus on high-quality sales, strong client relationships, and excellent after-sales service.
Qualifications
- Several years of customer-facing experience in luxury retail or another high-end service environment.
- A natural passion for people and service.
- High adaptability and strong empathy for different cultures.
- Strong teamwork skills and the ability to work toward shared goals.
- Fluent German and very good English; an additional language is welcome.
Skills
Experience
Several years of customer-facing experience in luxury retail or another high-end service environment; minimum 3 years.
Workplace
This position is based in Kampen, Schleswig-Holstein, Germany, within easy reach of Hamburg.
Explore jobs in Schleswig-Holstein or in Germany.
Benefits
30 days of annual leave; 13 monthly salaries; an attractive company pension plan; an Egym Pass; a Spendit Card; access to Corporate Benefits; one month of paid special leave for expectant parents; two weeks of paid special leave for expectant mothers before maternity leave; support with childcare costs; extensive benefits supporting work-life balance; international development opportunities and long-term career prospects.
Culture
The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Sales Assistant», «Sales Advisor», «Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.