Hermès Sales Assistant
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 2, 2026
About Hermès
This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.
Hermès is seeking a Sales Assistant for its Frankfurt boutique to deliver tailored, high-quality service, sell across all Métiers and build lasting client relationships. This is a full-time, unlimited-term position.
Role & Responsibilities
- Convey Hermès values to clients, communicating ease and generosity at all times.
- Deliver consistently excellent customer service and a pleasant shopping environment tailored to each client’s culture and personality.
- Conduct high-quality sales across all Métiers, maintaining a focus on product quality and the excellent service Hermès aims to provide.
- Build and maintain strong relationships with prospective and current clients.
- Identify and address client requests and concerns.
- Provide each visitor with an individual, high-quality service, identify their needs and introduce them to the different Hermès universes.
- Focus on high-quality sales, developing strong client relationships and delivering excellent after-sales service.
Qualifications
- Several years of customer-facing experience in luxury retail or another high-end service environment; at least 3 years.
- Natural passion for people and service.
- Strong adaptability and empathy for different cultures.
- Strong ability to work as part of a team to achieve shared goals.
- Fluent German and very good English; an additional language is welcome.
Skills
Experience
Several years of customer-facing experience in luxury retail or another high-end service environment; at least 3 years.
Workplace
The successful candidate will be located in Frankfurt, Hesse, Germany.
Culture
The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Sales Associate», «Client Service Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.