Hermès Sales Advisor
Hermès Singapore seeks a Sales Associate at Marina Bay Sands to deliver exceptional client service and drive boutique sales in Singapore.
Overview
Hermès is an iconic French luxury maison celebrated for exceptional craftsmanship, leather goods, silk, and ready-to-wear. The brand's retail operations prioritise meticulous presentation, enduring client relationships and discreet, high-touch service delivered by specialist boutique teams.
Role & Responsibilities
- Deliver exceptional, personalised client service and maintain a welcoming boutique environment consistent with Hermès standards.
- Drive sales activities across assigned métiers (product categories) and execute in‑store sales plans.
- Manage daily store operations and ensure the boutique’s image, merchandising and presentation meet brand requirements.
- Establish, develop and sustain long-term client relationships; proactively keep clients informed about new arrivals and events.
- Receive and resolve client enquiries and concerns with professionalism and discretion.
- Participate in in-store events, animations and communications; contribute market and client feedback to store management.
- Perform additional duties as required to support boutique performance and team objectives.
Qualifications
- Minimum three years’ relevant experience in high-end fashion or luxury retail (boutique environment preferred).
- Fluent in English; additional languages are an advantage.
- Excellent verbal communication and interpersonal skills.
- Service-oriented with proven clienteling ability and a genuine interest in building relationships.
- Positive, energetic work ethic and ability to work in a fast-paced retail environment.
- Team player who exemplifies the values and standards of the House.
- Proficient with computers and mobile devices used for retail operations.
Skills
Experience
Minimum 3 years’ experience in luxury or high-end fashion retail, ideally within a boutique setting selling premium goods. Experience in clienteling and meeting sales targets is expected.
Education
High school diploma or equivalent; vocational training or certifications in retail, luxury retail or customer service preferred.
Workplace
The successful candidate will be located in Singapore, Central, Singapore. 224 luxury roles are listed in Singapore on Cerulean, 15 posted in the last 48 hours. Cerulean currently advertises 224 open roles in Singapore, including 15 added in the last 48 hours.
Culture
Hermès boutiques cultivate a culture of craftsmanship, discretion and personalised service where meticulous attention to detail is paramount. Teams operate collaboratively and place a strong emphasis on long-term client relationships, professional presentation and respect for the Maison’s heritage.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.