Hermès Retail Trainer
- Location
- SeoulSeoulSouth Korea
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Posted
- Jul 6, 2026
About Hermès
This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.
Luxury retailer seeking experienced Retail Trainer in Seoul to develop talent and drive training excellence across stores and teams.
Role & Responsibilities
- Deliver engaging and impactful training programs for new and existing employees, including onboarding, product knowledge, client experience, and selling skills
- Adapt training content and delivery methods to meet the needs of diverse retail audiences
- Support the implementation of global training initiatives
- Translate and localize global training materials while preserving standards and learning objectives
- Prepare high-quality training content, presentations, participant materials, and supporting resources
- Ensure all training materials are accurate, well-structured, and delivered within agreed timelines
- Partner closely with regional and global teams to support content implementation and knowledge transfer
- Plan, organize, and coordinate all training logistics, including venue arrangements, participant communications, materials, and scheduling
- Maintain accurate training records, attendance tracking, and follow-up documentation
- Support training events and workshops with strong attention to detail and operational excellence
- Manage multiple tasks and priorities simultaneously while meeting deadlines and maintaining quality standards
- Maintain a strong understanding of retail environment, store operations, and client experience
- Build trusted relationships with stores, merchandisers, HR, and cross-functional teams to identify development needs
- Collaborate effectively across departments to ensure smooth communication and successful execution of training initiatives
- Demonstrate flexibility, professionalism, and accountability in a fast-paced environment
Qualifications
- Minimum 5 years of experience in Retail Training, Learning & Development
- Preferred experience within luxury retail
- English proficiency required
- French language skills preferred
- In-store trainer experience preferred
- Strong presentation, facilitation, and communication skills
- Excellent organizational and project management skills
- Demonstrated ability to collaborate effectively with diverse stakeholders and build strong working relationships
- Proactive, responsible, and self-motivated with the ability to perform professionally in fast-paced environments
Skills
Experience
Minimum 5 years of experience in retail training, learning and development, or people development roles within a commercial or luxury retail environment. Demonstrated experience designing, delivering, and managing training programs across diverse audiences. Prior experience in in-store training delivery and translating global content to local contexts is advantageous.
Education
Not specified
Workplace
This position is based in Seoul, Seoul, South Korea.
Culture
The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Training Specialist», «Learning Facilitator», «Retail Development Trainer», «Training Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.