Hermès Retail Store Manager

Location
Employment
Full-Time
Seniority
Manager
Posted
Mar 6, 2026

About Hermès

Atelier HCI SRL is a distinguished name in the luxury fashion sector, renowned for its exquisite craftsmanship and innovative designs. As part of a prestigious conglomerate, the company offers a dynamic environment that values creativity and excellence.

Join Atelier HCI SRL in Milan as a Retail Store Manager, leading a luxury fashion boutique with a focus on excellence and innovation.

Role & Responsibilities

  • Oversee daily operations of the retail store to ensure efficiency and profitability.
  • Lead and motivate the sales team to achieve sales targets and deliver exceptional customer service.
  • Manage inventory levels and ensure the store is well-stocked with the latest collections.
  • Develop and implement marketing strategies to increase store traffic and sales.
  • Ensure compliance with company policies and procedures, maintaining high standards of store presentation.

Qualifications

  • Bachelor's degree in Business Administration, Fashion Management, or a related field.
  • Proven experience in retail management, preferably in the luxury sector.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in inventory management and sales forecasting.

Skills

Leadership and team management Sales and marketing strategy development Inventory management Customer relationship management Analytical and problem-solving skills

Experience

A minimum of 5 years of experience in retail management, with at least 2 years in a luxury fashion environment.

Education

Bachelor's degree in Business Administration, Fashion Management, or a related field.

Workplace

This position is based in Milan, Lombardy, Italy.

Culture

Atelier HCI SRL fosters a culture of innovation and elegance, where employees are encouraged to express their creativity and contribute to the brand's legacy. The workplace is characterized by a commitment to excellence and a passion for fashion.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Store Director», «Retail Operations Manager», «Luxury Store Manager», «Flagship Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Hermès

Hermès Retail Store Manager

Milan, Italy

Continue to the application.