Hermès Retail Sales Associate

Location
Employment Full-time
Seniority Entry-Level
Posted Mar 6, 2026

Join Hermès Asia Pacific in Taipei as a Retail Sales Associate, delivering exceptional customer service in a luxury environment.

Overview

Hermès is a globally renowned luxury brand known for its exquisite craftsmanship and timeless elegance. As part of the Hermès Group, the company offers a prestigious work environment that values creativity, quality, and innovation. Hermès Asia Pacific Limited, particularly its Taiwan branch, upholds these values while catering to a discerning clientele in the region.

Role & Responsibilities

  • Provide exceptional customer service and personalized shopping experiences.
  • Maintain in-depth knowledge of Hermès products and brand heritage.
  • Achieve sales targets and contribute to store profitability.
  • Assist in visual merchandising and store presentation.
  • Build and maintain strong client relationships.

Qualifications

  • Previous experience in luxury retail or a similar customer-facing role.
  • Strong understanding of luxury fashion and brand dynamics.
  • Excellent communication and interpersonal skills.
  • Proficiency in Mandarin and English.

Skills

Customer service excellence Sales and negotiation Product knowledge Communication Team collaboration

Experience

At least 2 years of experience in luxury retail or a similar high-end customer service environment.

Education

High school diploma or equivalent.

Workplace

The role is situated in Taipei, Taipei, Taiwan. There are currently 78 open positions in Taipei on Cerulean, with 3 added recently. Within Taipei, Cerulean currently features 97 open roles, including 4 recent additions. Across Taiwan, Cerulean lists 123 open roles — 4 of them newly added.

Culture

Hermès fosters a culture of excellence and creativity, where employees are encouraged to embrace the brand's rich heritage while innovating for the future. The company values craftsmanship and quality, creating a unique and inspiring workplace.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.