Hermès Retail Sales Associate

Location
Employment Full-time
Seniority Entry-Level
Posted Mar 6, 2026

Join Hermès of Paris in New York as a Retail Sales Associate, offering luxury fashion expertise and exceptional customer service.

Overview

Hermès, a prestigious name in luxury fashion, is renowned for its exquisite craftsmanship and timeless elegance. As part of the esteemed Hermès Group, the brand is synonymous with quality and exclusivity, offering a dynamic and enriching work environment for its employees.

Role & Responsibilities

  • Assist customers with product selection and provide exceptional service.
  • Maintain an in-depth knowledge of Hermès products and brand heritage.
  • Ensure the store is well-presented and stock is managed efficiently.
  • Support the team in achieving sales targets and store goals.
  • Handle customer inquiries and resolve any issues with professionalism.

Qualifications

  • Previous experience in luxury retail or a similar customer-facing role.
  • Strong understanding of luxury fashion and brand dynamics.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a team-oriented environment.

Skills

Customer service excellence Product knowledge Sales acumen Communication skills Teamwork

Experience

At least 1-2 years of experience in luxury retail or a similar customer service role.

Education

High school diploma or equivalent.

Workplace

This position is based in New York, New York, USA. Cerulean lists 483 open roles in New York, including 16 posted recently. The broader New York area accounts for 587 active listings on Cerulean, 18 of which are new. In USA as a whole, Cerulean currently features 2.186 open positions, with 70 posted this week.

Culture

Hermès fosters a culture of artistry and innovation, where employees are encouraged to contribute to the brand's legacy of excellence. The work environment is collaborative and supportive, emphasizing personal growth and professional development.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.