Hermès Retail Sales Associate

Location
Employment Full-time
Seniority Entry-Level
Posted Mar 6, 2026

Join Hermès of Paris as a Retail Sales Associate in New York, offering exceptional customer service in a luxury environment.

Overview

Hermès, a renowned luxury brand, is celebrated for its exquisite craftsmanship and timeless elegance. As part of the LVMH Group, Hermès offers a prestigious work environment where innovation meets tradition.

Role & Responsibilities

  • Provide exceptional customer service and personalized shopping experiences.
  • Maintain product knowledge and communicate brand heritage to clients.
  • Assist in visual merchandising and store presentation.
  • Handle transactions and manage inventory efficiently.
  • Build and maintain strong client relationships.

Qualifications

  • Previous experience in luxury retail or customer service.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Passion for luxury fashion and Hermès products.

Skills

Customer service excellence Sales proficiency Product knowledge Interpersonal communication Inventory management

Experience

At least 1-2 years of experience in luxury retail or a similar customer-facing role.

Education

High school diploma or equivalent.

Workplace

This position is based in New York, New York, USA. Cerulean lists 483 open roles in New York, including 16 posted recently. The broader New York area accounts for 587 active listings on Cerulean, 18 of which are new. In USA as a whole, Cerulean currently features 2.186 open positions, with 70 posted this week.

Culture

Hermès fosters a culture of excellence and creativity, where employees are encouraged to embrace the brand's rich heritage while innovating for the future. The company values craftsmanship and a commitment to quality.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.