Hermès Retail Sales Associate

Location
Employment Full-time
Seniority Entry-Level
Posted Mar 6, 2026

Join Hermès in Milan as a Retail Sales Associate, delivering exceptional service in luxury fashion.

Overview

Hermès, a distinguished name in luxury fashion, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Hermès Group, the brand offers a prestigious work environment where creativity and excellence are at the forefront.

Role & Responsibilities

  • Provide exceptional customer service and personalized shopping experiences.
  • Maintain product knowledge to assist customers effectively.
  • Ensure the store is well-organized and visually appealing.
  • Assist in inventory management and stock replenishment.
  • Support sales goals and contribute to team success.

Qualifications

  • Previous experience in luxury retail or customer service.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.

Skills

Customer service excellence Product knowledge Sales techniques Communication skills Team collaboration

Experience

At least 1-2 years of experience in luxury retail or a similar customer-facing role.

Education

High school diploma or equivalent.

Workplace

This position is based in Milan, Lombardy, Italy. Cerulean lists 547 open roles in Milan, including 14 posted recently. The broader Lombardy area accounts for 570 active listings on Cerulean, 14 of which are new. In Italy as a whole, Cerulean currently features 1.306 open positions, with 32 posted this week.

Culture

Hermès is celebrated for its commitment to artisanal quality and innovation. The brand fosters a collaborative and inclusive workplace where employees are encouraged to express their creativity and passion for luxury fashion.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.