Hermès Retail Sales Associate

Location
Employment Full-time
Seniority Entry-Level
Posted Mar 6, 2026

Join Hermès in Milan as a Retail Sales Associate, delivering exceptional service in a luxury environment. Apply now for this exciting opportunity.

Overview

Hermès, a distinguished name in luxury fashion, is renowned for its exceptional craftsmanship and timeless elegance. As part of the Hermès Group, the brand embodies a rich heritage of artisanal excellence and innovation. Hermès is committed to fostering a dynamic and inclusive workplace where creativity and individuality are celebrated.

Role & Responsibilities

  • Provide exceptional customer service and personalized shopping experiences.
  • Maintain product knowledge to assist clients effectively.
  • Ensure the boutique is well-organized and visually appealing.
  • Support inventory management and stock replenishment.
  • Collaborate with the team to achieve sales targets.

Qualifications

  • Previous experience in luxury retail or customer service.
  • Strong interpersonal and communication skills.
  • Ability to work in a fast-paced environment.

Skills

Customer service excellence Product knowledge Team collaboration Sales acumen Attention to detail

Experience

At least 1-2 years of experience in luxury retail or a similar customer-facing role.

Education

High school diploma or equivalent.

Workplace

This position is based in Milan, Lombardy, Italy. Cerulean lists 547 open roles in Milan, including 14 posted recently. The broader Lombardy area accounts for 570 active listings on Cerulean, 14 of which are new. In Italy as a whole, Cerulean currently features 1.306 open positions, with 32 posted this week.

Culture

Hermès is celebrated for its commitment to craftsmanship and innovation, offering a workplace that values creativity and individuality. Employees thrive in a culture that emphasizes quality, heritage, and a passion for excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.