Hermès Retail Sales Associate
- Employment
- Full-Time
- Seniority
- Entry-Level
- Posted
- Mar 6, 2026
About Hermès
Hermès, a distinguished name in luxury fashion, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Hermès Group, the brand embodies a commitment to quality and innovation, offering a sophisticated work environment that values creativity and excellence.
Join Hermès in Milan as a Retail Sales Associate. Deliver exceptional customer service in a luxury environment.
Role & Responsibilities
- Provide exceptional customer service and maintain a high level of client satisfaction.
- Assist customers in selecting Hermès products that best suit their needs and preferences.
- Maintain the visual merchandising standards of the store.
- Handle transactions accurately and efficiently.
- Contribute to achieving store sales targets.
Qualifications
- Previous experience in luxury retail or a related field.
- Strong understanding of customer service principles.
- Ability to work in a fast-paced environment.
Skills
Experience
At least 1-2 years of experience in a luxury retail environment.
Education
High school diploma or equivalent.
Workplace
This position is based in Milan, Lombardy, Italy.
Culture
Hermès fosters an environment of creativity and innovation, where employees are encouraged to express their individuality while upholding the brand's prestigious heritage. The company values craftsmanship and attention to detail, creating a workplace that is both inspiring and rewarding.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.