Hermès Retail Sales Associate

Location
Employment Full-time
Seniority Entry-Level
Posted Mar 6, 2026

Join Hermès in Milan as a Retail Sales Associate. Deliver exceptional customer service in a luxury environment.

Overview

Hermès, a distinguished name in luxury fashion, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Hermès Group, the brand embodies a commitment to quality and innovation, offering a sophisticated work environment that values creativity and excellence.

Role & Responsibilities

  • Provide exceptional customer service and maintain a high level of client satisfaction.
  • Assist customers in selecting Hermès products that best suit their needs and preferences.
  • Maintain the visual merchandising standards of the store.
  • Handle transactions accurately and efficiently.
  • Contribute to achieving store sales targets.

Qualifications

  • Previous experience in luxury retail or a related field.
  • Strong understanding of customer service principles.
  • Ability to work in a fast-paced environment.

Skills

Excellent communication and interpersonal skills. Proficiency in multiple languages is an advantage. Strong organizational skills and attention to detail.

Experience

At least 1-2 years of experience in a luxury retail environment.

Education

High school diploma or equivalent.

Workplace

This position is based in Milan, Lombardy, Italy. Cerulean lists 547 open roles in Milan, including 14 posted recently. The broader Lombardy area accounts for 570 active listings on Cerulean, 14 of which are new. In Italy as a whole, Cerulean currently features 1.306 open positions, with 32 posted this week.

Culture

Hermès fosters an environment of creativity and innovation, where employees are encouraged to express their individuality while upholding the brand's prestigious heritage. The company values craftsmanship and attention to detail, creating a workplace that is both inspiring and rewarding.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.