Hermès Retail Sales Associate

Location
Employment Full-time
Seniority Entry-Level
Posted Mar 6, 2026
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Join Hermès Italie Operations SRL in Milan as a Retail Sales Associate. Enhance customer experiences in a luxury setting.

Overview

Hermès, a distinguished name in luxury fashion, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Hermès Group, Hermès Italie Operations SRL upholds the brand's commitment to quality and innovation, offering employees a dynamic environment where tradition meets modernity.

Role & Responsibilities

  • Assist customers with product selection and inquiries.
  • Maintain store presentation and merchandising standards.
  • Process sales transactions accurately and efficiently.
  • Build and maintain customer relationships to foster brand loyalty.
  • Stay informed about product knowledge and company updates.

Qualifications

  • Previous experience in luxury retail or customer service.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.

Skills

Customer service excellence Sales proficiency Product knowledge Communication skills Attention to detail

Experience

At least 1-2 years of experience in luxury retail or a similar customer-facing role.

Education

High school diploma or equivalent.

Workplace

This position is based in Milan, Lombardy, Italy. Cerulean lists 547 open roles in Milan, including 14 posted recently. The broader Lombardy area accounts for 570 active listings on Cerulean, 14 of which are new. In Italy as a whole, Cerulean currently features 1.306 open positions, with 32 posted this week.

Culture

Hermès is celebrated for its dedication to artisanal quality and a rich heritage that values creativity and innovation. Employees enjoy a collaborative atmosphere where they can contribute to the legacy of a world-class luxury brand.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.