Hermès Retail Sales Associate

Location
Employment Full-time
Seniority Entry-Level
Posted Mar 6, 2026

Join Hermès Italie SpA in Milan as a Retail Sales Associate, offering exceptional customer service in a luxury environment.

Overview

Hermès, a renowned French luxury brand, is celebrated for its exquisite craftsmanship and timeless elegance. As part of the Hermès Group, Hermès Italie SpA upholds the brand's commitment to quality and innovation, offering a prestigious work environment for those passionate about luxury fashion.

Role & Responsibilities

  • Provide exceptional customer service and personalized shopping experiences.
  • Maintain product knowledge to assist customers effectively.
  • Ensure the store is well-organized and visually appealing.
  • Support inventory management and stock replenishment.
  • Collaborate with team members to achieve sales targets.

Qualifications

  • Previous experience in luxury retail or customer service.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.

Skills

Customer service excellence Product knowledge Team collaboration Sales techniques

Experience

At least 1-2 years of experience in luxury retail or a similar customer-facing role.

Education

High school diploma or equivalent.

Workplace

This position is based in Milan, Lombardy, Italy. Cerulean lists 547 open roles in Milan, including 14 posted recently. The broader Lombardy area accounts for 570 active listings on Cerulean, 14 of which are new. In Italy as a whole, Cerulean currently features 1.306 open positions, with 32 posted this week.

Culture

Hermès is synonymous with a culture of excellence and creativity, where employees are encouraged to embrace innovation while respecting the brand's rich heritage. The workplace is dynamic and collaborative, fostering a sense of belonging and pride among its staff.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.