Hermès Retail Sales Associate
- Employment
- Full-Time
- Seniority
- Entry-Level
- Posted
- Mar 6, 2026
About Hermès
Hermès is a renowned luxury brand, celebrated for its exquisite craftsmanship and timeless elegance. As part of the Hermès Group, the company is committed to maintaining its heritage while embracing innovation. Hermès offers a dynamic work environment where creativity and excellence are highly valued.
Join Hermès in Macau as a Retail Sales Associate. Provide exceptional service in a luxury setting. Multilingual skills required.
Role & Responsibilities
- Provide exceptional customer service to clients in a luxury retail environment.
- Maintain an in-depth knowledge of Hermès products and brand heritage.
- Assist clients with product selection and offer personalized styling advice.
- Ensure the store is well-presented and merchandise is displayed according to brand standards.
- Process transactions accurately and efficiently.
Qualifications
- Previous experience in luxury retail or a similar customer-facing role.
- Strong communication and interpersonal skills.
- Proficiency in Cantonese, Mandarin, and English.
- Ability to work in a fast-paced environment and handle multiple tasks.
Skills
Experience
At least 1-2 years of experience in luxury retail or a high-end customer service role.
Education
High school diploma or equivalent.
Workplace
This position is based in Macau, Macau, China, within easy reach of Hong Kong.
Culture
Hermès fosters a culture of creativity and excellence, where employees are encouraged to innovate while respecting the brand's rich heritage. The company values craftsmanship and offers a collaborative and inspiring work environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.