Hermès Retail Sales Associate

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Location
Kuala LumpurKuala LumpurMalaysia
Employment
Full-Time
Seniority
Entry-Level
Posted
Mar 6, 2026

About Hermès

Hermès is a renowned French luxury goods manufacturer known for its high-quality craftsmanship and timeless elegance. As part of the global Hermès Group, the brand offers an exceptional work environment that values creativity, precision, and a commitment to excellence.

Join Hermès in Kuala Lumpur as a Retail Sales Associate, delivering exceptional luxury service. Apply now to be part of this prestigious brand.

Role & Responsibilities

  • Provide exceptional customer service and ensure a luxurious shopping experience.
  • Maintain in-depth knowledge of Hermès products and brand heritage.
  • Assist in visual merchandising to uphold store presentation standards.
  • Achieve sales targets and contribute to store profitability.
  • Handle customer inquiries and resolve any issues with professionalism.

Qualifications

  • Previous experience in luxury retail or a similar customer-facing role.
  • Strong understanding of luxury fashion and customer service excellence.
  • Ability to work in a fast-paced, dynamic environment.

Skills

Excellent communication and interpersonal skills. Proficiency in multiple languages is an advantage. Strong sales acumen and negotiation skills.

Experience

At least 1-2 years of experience in luxury retail or a related field.

Education

High school diploma or equivalent.

Workplace

The role is situated in Kuala Lumpur, Kuala Lumpur, Malaysia.

Culture

Hermès fosters a culture of creativity and meticulous attention to detail, where employees are encouraged to innovate while maintaining the brand's storied traditions. The workplace is characterized by a collaborative spirit and a dedication to the art of craftsmanship.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.