Hermès Retail Sales Associate

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While this position is no longer receiving submissions as of April 22, 2026, we invite you to explore further opportunities at Hermès or browse all open roles.

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Location
Hong KongHong KongChina
Employment
Full-Time
Seniority
Entry-Level
Posted
Mar 6, 2026

About Hermès

Hermès, part of the esteemed Hermès Group, is renowned for its dedication to craftsmanship and luxury. As an employer, Hermès offers a unique environment that values creativity, tradition, and innovation, providing employees with opportunities to contribute to the legacy of an iconic brand.

Join Hermès Asia Pacific in Hong Kong as a Retail Sales Associate, delivering exceptional customer service in luxury fashion.

Role & Responsibilities

  • Provide exceptional customer service to clients, ensuring a personalized shopping experience.
  • Maintain in-depth knowledge of Hermès products and brand heritage.
  • Assist in visual merchandising and store presentation to uphold brand standards.
  • Process transactions efficiently and accurately.
  • Build and maintain strong client relationships to drive sales and customer loyalty.

Qualifications

  • Previous experience in luxury retail or a related field.
  • Strong understanding of luxury fashion and brand positioning.
  • Excellent communication and interpersonal skills.

Skills

Customer service excellence Product knowledge Sales acumen Relationship building Attention to detail

Experience

A minimum of 2 years in luxury retail or a similar customer-facing role.

Education

High school diploma or equivalent.

Workplace

This position is based in Hong Kong, Hong Kong, China.

Culture

Hermès is celebrated for its commitment to quality and artisanal craftsmanship. The company fosters a culture of excellence and creativity, encouraging employees to embrace the brand's rich heritage while innovating for the future.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.