Hermès Retail Sales Apprentice

Munich Bavaria Germany

Employment
Internship
Seniority
Entry-Level
Posted
Oct 16, 2026

About Hermès

This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.

Hermès seeks a Retail Sales Apprentice in Munich for a two- to three-year apprenticeship starting 1 September 2027, leading to the IHK qualification as a retail sales professional. The role covers customer advice and relationships, product knowledge, craftsmanship, visual merchandising, inventory operations and vocational-school studies, with close guidance and examination preparation. Training remuneration is €1,200 in year one, €1,350 in year two and €1,500 in year three, plus commission.

Role & Responsibilities

  • Provide individual customer advice, build long-term customer relationships and guide customers through the full experience through to purchase.
  • Build comprehensive product knowledge and gain insight into Hermès craftsmanship.
  • Develop visual merchandising and product presentation skills in an exclusive retail environment.
  • Gain insight into merchandise operations, stockroom organization and inventory management.
  • Study accounting, retail operations, and business and social studies through vocational school.
  • Gain a comprehensive understanding of the store’s different functions, with close guidance throughout the apprenticeship.
  • Prepare for examinations with targeted support.

Qualifications

  • Abitur, Fachabitur or an intermediate school-leaving certificate; Abitur is preferred.
  • Strong communication skills, willingness to learn and empathy.
  • Enthusiasm for fashion, craftsmanship and retail.
  • Openness, curiosity and a strong service orientation.
  • Enjoyment of working with people and building lasting relationships.

Skills

Communication Empathy Customer service Relationship building Product presentation Visual merchandising Product knowledge

Education

Abitur, Fachabitur or an intermediate school-leaving certificate; Abitur is preferred.

Workplace

This position is based in Munich, Bavaria, Germany.

The setting Bavaria

Explore jobs in Bavaria or in Germany.

Benefits

Individual guidance from experienced colleagues; targeted examination preparation; personal development tailored to individual strengths and interests; an open team culture based on mutual respect and support; commission in addition to the stated training remuneration.

Culture

The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Trainee», «Retail Sales Associate Apprentice», «Retail Sales Associate Trainee», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Hermès

Hermès Retail Sales Apprentice

Munich, Germany

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