Hermès Retail Sales Apprentice

Berlin Berlin Germany

Employment
Internship
Seniority
Intern
Posted
Oct 16, 2026

About Hermès

This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.

Hermès seeks a Retail Sales Apprentice in Berlin for a two- to three-year apprenticeship starting 1 September 2027, leading to an IHK qualification. The apprentice develops sales expertise through customer advice, relationship building, product knowledge, visual merchandising and retail operations, alongside vocational-school studies.

Role & Responsibilities

  • Provide individual customer advice, build long-term client relationships and guide customers through the full experience through to purchase.
  • Develop comprehensive product knowledge and gain insight into Hermès craftsmanship.
  • Support visual merchandising and product presentation in an exclusive retail environment.
  • Gain exposure to merchandise operations, stockroom organization and inventory management.
  • Study accounting, retail business administration, and economics and social studies through vocational school.

Qualifications

  • Abitur, Fachabitur or an intermediate school-leaving qualification; Abitur is preferred.
  • Strong communication skills, willingness to learn and empathy.
  • Enthusiasm for fashion, craftsmanship and retail.
  • Openness, curiosity and a strong service orientation.
  • Enjoyment of working with people and building lasting relationships.

Skills

Customer advisory Communication Empathy Service orientation Visual merchandising Product presentation Merchandise operations Stockroom organization Inventory management

Education

Abitur, Fachabitur or an intermediate school-leaving qualification; Abitur is preferred. The apprenticeship leads to an IHK qualification as a retail sales professional.

Workplace

This position is based in Berlin, Berlin, Germany.

The setting Berlin

Explore jobs in Berlin or in Germany.

Benefits

Individual guidance from experienced colleagues, targeted examination preparation, personal development tailored to strengths and interests, and an open team culture with mutual respect and support. Apprentices are also eligible for commission.

Culture

The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Trainee», «Retail Associate Apprentice», «Retail Sales Apprenticeship», «Store Sales Trainee», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Hermès

Hermès Retail Sales Apprentice

Berlin, Germany

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