Hermès Retail Sales Advisor
About Hermès
Hermès Sellier is an internationally recognised maison specialising in artisanal luxury goods, including leather, ready-to-wear, beauty, home, watches and jewellery. Hermès Distribution France operates the brand’s French retail network, where merchant-led boutiques combine craftsmanship, product expertise and personalised client service as the foundation of the customer experience.
Hermès seeks a Part‑time Retail Sales Advisor in Marseille — fixed-term contract to April 2026, Tue pm/Wed/Thu. Fluency in English required.
Role & Responsibilities
- Deliver an exceptional, personalised client experience by warmly receiving customers, listening to needs, and tailoring recommendations to client profiles.
- Present and promote the craftsmanship and story of Hermès creations across categories (leather, fashion, beauty, home, watches, jewellery).
- Drive sales through consultative selling, cross-selling complementary items and closing transactions.
- Maintain high standards of professional presentation and adapt behaviour to the Hermès environment and multicultural clientele.
- Support daily store operations and merchandising tasks, including unpacking, labelling, product replenishment and upkeep of the sales floor.
- Foster team cohesion by sharing enthusiasm, supporting colleagues and contributing to a collaborative work atmosphere.
Qualifications
- Baccalauréat +2 (Bac +2) or equivalent vocational diploma, or demonstrable proven sales experience.
- Minimum 3 years' experience in retail sales, preferably in luxury or premium brands.
- Fluent English (Anglais courant) is mandatory.
- Outstanding interpersonal skills, commercial drive and a strong appetite for targets and challenges.
- Professional presentation and sensitivity to craftsmanship and brand identity.
Skills
Experience
Minimum 3 years of successful retail or sales experience, ideally within luxury or premium retail environments.
Education
Bac +2 (or equivalent) or relevant demonstrable experience in retail sales.
Workplace
This position is based in Marseille, Provence-Alpes-Côte d'Azur, France.
Culture
Hermès cultivates a workplace rooted in artisanal excellence, authenticity and respect for craftsmanship, while embracing contemporary innovation. The retail network emphasizes personalised client service, professional pride and collaborative teamwork within each boutique.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Consultant», «Luxury Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.