Hermès Retail Operations Manager
Join Hermès Asia Pacific Limited in Hong Kong as a Retail Operations Manager. Oversee daily operations, enhance customer experience, and lead a dynamic team in the luxury fashion industry.
Overview
Hermès Asia Pacific Limited, a subsidiary of the esteemed Hermès Group, is renowned for its commitment to craftsmanship and luxury. As a global leader in the fashion industry, Hermès offers a dynamic work environment that fosters innovation, creativity, and excellence. The company is dedicated to maintaining its heritage while embracing modernity, providing employees with opportunities for growth and development within a prestigious brand.
Role & Responsibilities
- Oversee daily retail operations to ensure efficiency and effectiveness.
- Develop and implement strategic plans to enhance customer experience and sales performance.
- Coordinate with cross-functional teams to align operational activities with business objectives.
- Manage inventory levels and ensure optimal stock availability.
- Lead and mentor retail staff to achieve performance goals.
- Analyze sales data to identify trends and opportunities for improvement.
- Ensure compliance with company policies and procedures.
Qualifications
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Proven experience in retail management, preferably within the luxury sector.
- Strong leadership and team management skills.
- Excellent analytical and problem-solving abilities.
Skills
Experience
A minimum of 5 years of experience in retail operations management, with a focus on luxury brands.
Education
Bachelor's degree in Business Administration, Retail Management, or a related field.
Workplace
The role is situated in Hong Kong, Hong Kong, China — conveniently close to Hong Kong. There are currently 251 open positions in Hong Kong on Cerulean, with 5 added recently. Within Hong Kong, Cerulean currently features 256 open roles, including 5 recent additions. Across China, Cerulean lists 1.776 open roles — 33 of them newly added.
Benefits
Competitive salary package, comprehensive health benefits, and opportunities for professional development within a prestigious brand.
Culture
Hermès Asia Pacific Limited prides itself on a culture of excellence, innovation, and respect for tradition. Employees are encouraged to bring their unique perspectives and creativity to the table, fostering an inclusive and collaborative environment. The company values sustainability and ethical practices, ensuring a positive impact on both employees and the community.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.