- Location
- Seoul Seoul South Korea
- Employment
- Contract
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 11, 2026
About Hermès
This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.
The Retail Operations Assistant supports Hermès stores and the Retail Operations team through operational administration, supply coordination, expense documentation, meeting and event support, project documentation, and Korean translation of training materials. The role contributes to global initiatives, including SAP deployment, and is a temporary fixed-term contract of 8–12 months, potentially shortened depending on the start date.
Role & Responsibilities
- Track inventory of sales support equipment and selling supplies.
- Coordinate the allocation, distribution, and delivery of selling supplies, including paper invoices, walkie-talkies, and service PLVs.
- Provide documentation support for store and vendor expenses.
- Provide administrative and operational support to stores by handling inquiries, documenting incidents, tracking issues, and responding to ad hoc requests.
- Provide administrative support to the Retail Operations team.
- Assist with planning and preparing meetings, commercial initiatives, and internal events.
- Support preparation for meetings with stores, vendors, suppliers, and other teams.
- Translate training materials, including manuals, guides, and presentations, into Korean.
- Collect project-related inquiries from stores and coordinate with relevant teams to ensure timely follow-up and resolution.
- Assist with preparing and maintaining project documentation, including FAQs, guidelines, and communication materials.
- Support the preparation and implementation of global initiatives and transformation projects, including SAP deployment.
- Order and manage office equipment and supplies.
- Support the consolidation of Operations division work and prepare presentation formats and paperwork.
Qualifications
- At least 6 months of relevant experience in the luxury retail industry.
- Ability to commit to a fixed-term contract of up to 1 year, subject to change based on the start date.
- Strong alignment with brand identity and exceptional attention to detail.
- Strong problem-solving and cross-functional collaboration capabilities.
- Collaborative, professional, self-driven, and responsible.
- Comfort with data and operational and administrative tasks.
- Good written and verbal communication skills in Korean and English.
- SAP experience is an advantage.
Skills
Experience
At least 6 months of relevant experience in the luxury retail industry.
Workplace
The successful candidate will be located in Seoul, Seoul, South Korea.
Explore jobs in South Korea.
Culture
The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.