Hermès Retail Merchandising Manager
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Merchandising, Buying & Planning
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 18, 2026
About Hermès
This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.
Retail Merchandising Manager at Hermès Middle East, Dubai. Develop merchandising strategies, manage buying, and optimize inventory across regional stores.
Role & Responsibilities
- Conduct frequent store visits to acquire deep product expertise, analyse customer feedback, and identify emerging market trends
- Monitor and analyse sales performance through quantitative metrics and qualitative feedback from regional stores
- Undertake detailed business analyses to identify opportunities and mitigate risks in retail operations
- Develop and execute action plans collaboratively with Retail, Training, Customer Service, and Métiers teams to achieve growth ambitions
- Plan and facilitate product feedback sessions and métier circles with brand ambassadors to gather insights for buying cycles
- Work closely with the Retail Merchandising Director to maintain and update sales forecasts aligned with business strategy
- Collaborate on Open-To-Buy (OTB) definition for stores in alignment with subsidiary and European strategy and current-year stock objectives
- Monitor and control reorders to maintain budgeted inventory levels and optimize product availability
- Propose strategic buying recommendations ensuring balanced assortments between new products and bestsellers while addressing store-specific customer needs
- Monitor Point-of-Sale Inventory (PSI) and replenishment in coordination with the Planning team, recommending adjustments based on sales performance and retail constraints
- Support new product launches through coordination with Training, Visual Merchandising, and Communications teams
- Work with the Visual Merchandising team to optimize product visibility, ensure store coherence, and highlight key items aligned with business priorities
- Contribute to the success of in-store animations and events by securing product assortments, liaising with Customer Service, collaborating on visual plans, and equipping retail teams with support tools
- Manage product distribution across the region through strategic transfers and replenishment to optimize sales and inventory efficiency
- Collaborate with Training teams to develop and deliver in-store briefings for key products
- Share and implement European strategy locally while identifying and promoting best practices from the broader community
- Act as the primary liaison between retail stores and Métiers teams, facilitating the exchange of feedback and strategic information
Qualifications
- 5–7 years of proven retail merchandising, buying, or related experience within a retail or luxury environment
- Highly analytical with exceptional organisational and presentation capabilities
- Advanced proficiency in Microsoft Office, particularly Microsoft Excel with demonstrated data analysis expertise
- Excellent communication skills with demonstrated ability to work effectively with retail teams and cross-functional corporate departments
- Capacity to undertake detailed analysis while synthesising findings into concise, action-oriented recommendations for stakeholders
- Business-oriented and service-focused mindset with proactive approach to task execution and problem-solving
- Strong interpersonal skills and natural team player mentality
Skills
Experience
Minimum 5–7 years of professional experience in retail merchandising, buying, or equivalent roles within a retail or luxury goods environment, demonstrating proficiency in OTB management, inventory control, sales analysis, and cross-functional collaboration with retail operations and corporate teams.
Education
No specific formal education requirement stated; however, professional background in merchandising, retail management, fashion merchandising, or related business discipline is implied.
Workplace
This position is based in Dubai, Dubai, UAE.
Culture
The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Merchandising Manager», «Retail Buying Manager», «Merchandise Planning Manager», «Product Merchandiser», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.