Hermès Retail Manager

Employment Full-time
Seniority Manager
Posted Mar 6, 2026

Join Hermès in Paris as a Retail Manager, leading store operations and driving luxury sales success.

Overview

Hermès, a renowned French luxury brand, is celebrated for its exquisite craftsmanship and timeless elegance. As part of the prestigious Hermès Group, the company is dedicated to creating high-quality products ranging from leather goods and ready-to-wear to home furnishings and fragrances. Hermès is committed to maintaining its heritage while fostering innovation and creativity.

Role & Responsibilities

  • Oversee daily operations of the retail store to ensure efficiency and profitability.
  • Lead and motivate a team of sales associates to achieve sales targets and deliver exceptional customer service.
  • Manage inventory levels and ensure product availability to meet customer demands.
  • Develop and implement strategies to enhance customer engagement and satisfaction.
  • Ensure compliance with company policies and procedures, maintaining the brand's high standards.

Qualifications

  • Bachelor's degree in Business Administration, Retail Management, or a related field.
  • Proven experience in retail management, preferably within the luxury sector.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in retail management software and MS Office Suite.

Skills

Leadership and team management Customer service excellence Inventory management Strategic planning Communication and interpersonal skills

Experience

A minimum of 5 years of experience in retail management, with a focus on luxury brands.

Education

Bachelor's degree in Business Administration, Retail Management, or related field.

Workplace

The successful candidate will be located in Paris, Île-de-France, France. 3.293 luxury roles are listed in Paris on Cerulean, 64 posted in the last 48 hours. Across the Île-de-France region, Cerulean lists 3.707 open positions — 94 listed in the past two days. Cerulean currently advertises 4.252 open roles in France, including 114 added in the last 48 hours.

Culture

Hermès is distinguished by its commitment to craftsmanship, quality, and innovation. The brand fosters a collaborative and creative environment where employees are encouraged to contribute to its legacy of excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.