- Location
- Brügg Bern Switzerland
- Employment
- Internship
- Seniority
- Intern
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Nov 5, 2026
About Hermès
This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.
The Retail Hospitality and Events Intern supports Hermès Horloger’s international retail network through operational coordination of events, customer experience initiatives, commercial tools and prototype logistics. The six-month internship is full-time and includes event logistics and budgets, shipments, prototype tracking and post-event reviews.
Role & Responsibilities
- Support the preparation and delivery of events and activations that strengthen retail engagement.
- Help organise and monitor retail events, including incentives, subsidiary visits and seminars.
- Coordinate advance logistical requirements, including materials, collateral, deliveries, schedules and stakeholder coordination.
- Liaise with internal and external contacts and service providers to support the smooth delivery of projects.
- Provide operational support for event budget tracking, expense control and preparation of materials for re-invoicing processes.
- Collect feedback and contribute to post-event reviews.
- Support customer experience initiatives and commercial activities by coordinating the logistics of tools and materials for markets and retail teams.
- Prepare and track packages for exceptional timepieces, including ordering printed materials, assembling package contents and coordinating shipments to markets.
- Manage logistics for the configurator, including dispatching and tracking boards and updating selected elements of the tool.
- Track requirements, coordinate orders, check deliveries and monitor the availability of materials needed by retail teams.
- Track prototypes used in retail activation and customer experience projects, ensuring traceability, availability and proper handling.
- Organise and monitor prototype loans, transfers, shipments and returns with relevant contacts.
- Anticipate prototype requirements for events, presentations and activations.
- Track orders and shipments, check deliveries and monitor prototype availability.
- Inspect prototypes on receipt and return, report any issues, and follow up on required actions with after-sales service.
Qualifications
- Strong service orientation and attention to detail.
- Strong interpersonal and commercial skills.
- Ability to work independently.
- Rigorous and well organised.
- Proactive, with the ability to make suggestions.
- Fluent in French and English.
- Excellent command of office software.
Skills
Workplace
This position is based in Brügg, Bern, Switzerland, within easy reach of Bern.
Explore jobs in Bern or in Switzerland.
Culture
The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Events Intern», «Retail Experience Intern», «Retail Event Coordination Intern», «Customer Experience Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.