Hermès Quality Tools & Data Project Manager (fixed-term)

About Hermès

Hermès Sellier is the leather-goods division of the Hermès maison, internationally recognised for artisanal craftsmanship, meticulous quality standards and vertically integrated ateliers. As an employer it combines strong craft traditions with progressive digitalisation initiatives, maintaining high expectations for product excellence, detail orientation and long-term skill development.

Role & Responsibilities

• Serve as the primary operational contact for quality teams regarding process- and system-related blockages; liaise with IT (DSI) and stakeholders to ensure timely incident resolution.
• Collect, consolidate and prioritise tool and BI enhancement requests; support requesters to formalise needs (scope, objectives, expected gains, risks, planning, budget) and propose value-versus-cost trade-offs.
• Coordinate and drive tool- and BI-improvement projects end-to-end: planning, governance, detailed requirements, functional validation, user acceptance testing, change management and phased deployments.
• Act as the single referent for existing Quality BI reports: maintain report catalogue, coordinate BI development and incident handling with DSI/BI teams and produce ad-hoc reports upon validated request.
• Oversee document and data governance in the QMS and GED: monitor document lifecycles, manage tool access reviews, and ensure data freshness, completeness and coherence.
• Create and animate a network of local 'quality tool/BI' referents across quality teams; organise recurring meetings to share tool evolutions, best practices and user feedback.
• Deliver or organise biannual training for new quality users and provide ongoing on-the-ground support to operational teams.
• Represent the Quality Directorate within the division's Master Data community: share practices, promote quality-related topics and contribute to cross-functional master-data projects.

Qualifications

• Engineering degree or equivalent higher education qualification.
• Minimum 3 years' experience in the deployment or rollout of IT/data tools (project or BAU contexts).
• Proven rigour, strong analytical aptitude and a pragmatic problem-solving approach.
• Solid experience with BI reporting and data governance; demonstrated ability to translate business needs into technical specifications.
• Excellent written synthesis and communication skills; proven ability to run workshops, animate networks and train end users.
• Strong service orientation, humility, active listening and a taste for operational, field-level support.
• Collaborative team player with curiosity about product data and the capacity to convey its meaning to stakeholders.

Skills

Experience

At least 3 years of professional experience in contexts involving the deployment, maintenance or evolution of information systems or data tools (BI, QMS, ERP implementations or similar).

Education

Engineering degree or equivalent higher-education diploma.

Workplace

Culture

The Hermès Sellier environment values artisanal excellence, respect for skilled workmanship and careful attention to product integrity. Teams combine traditional craft values with modern digital practices; collaboration across ateliers, operations and IT is emphasised to sustain quality and continuous improvement.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.