Hermès Quality Control Technician

About Hermès

This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.

Role & Responsibilities

• Ensure quality control is carried out on packaging components, raw materials, manufacturing operations, and semi-finished and finished products in line with current Good Manufacturing Practices and quality requirements.
• Log complaints and track their progress with suppliers and subcontractors.
• Log quality incidents and conduct associated investigations.
• Update activity-related documentation, including instructions and procedures.
• Record and update inspection plans in computerized systems.
• Provide technical support during investigations.
• Participate in continuous improvement initiatives and cross-functional quality projects according to expertise.
• Update performance management indicators related to the activity.
• Conduct and validate on-the-job training.
• Validate control results for raw materials and products manufactured internally and externally.
• Perform chromatographic controls on materials and manufactured products.
• Perform olfactory controls on raw materials and manufactured products.
• Release raw materials and externally manufactured products in the computer system.
• Review and validate data for supplier batches of raw materials and subcontracted products.
• Validate analytical batch records for products manufactured internally.
• Validate nonconforming results and conduct the associated laboratory investigation.
• Write investigation reports following out-of-specification (OOS) results, incidents and complaints.
• Manage controls associated with customer complaints.
• Coordinate periodic controls of raw materials.
• Record and update specifications in computerized systems.

Qualifications

• Bac+2/3 qualification as a chemical, packaging or cosmetics technician.
• 3–5 years of experience in an industrial environment, preferably cosmetics.
• Experience with packaging and makeup controls.
• Dimensional inspection using metrology tools.
• Ability to read dimensional drawings.
• Physicochemical analysis.
• Chromatographic analysis, including CPG and HPLC.
• Sensory and olfactory analysis.
• Knowledge of cosmetic Good Manufacturing Practices.
• Knowledge of problem-solving tools.
• Strong written and verbal communication.
• Proficiency with an ERP system and digital workflows.
• Proficiency with Word, Excel and PowerPoint.
• Ability to draft documents.
• Rigor, analytical and synthesis skills.
• Ability to work as part of a team and adapt communication to the audience.
• Proactive approach and ability to make proposals.
• Versatility.
• Organizational skills and ability to manage priorities.
• Autonomy and decision-making ability.
• Ability to prioritize collective interests over individual interests.
• Ability to lead meetings and training sessions.

Skills

Experience

3–5 years in an industrial environment, preferably cosmetics.

Education

Bac+2/3 qualification as a chemical, packaging or cosmetics technician.

Culture

The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.