Hermès Quality Assistant (Apprenticeship)

About Hermès

Hermès is a French luxury maison renowned for exceptional craftsmanship and artisanal expertise across leather goods, ready-to-wear and accessories. The role is posted by HMM Pôle Ile‑de‑France, the local operational entity of the Hermès group, which emphasises meticulous product standards and sustained investment in production excellence.

Role & Responsibilities

• Update and standardise reception inspection report templates and control plans to reflect internal, client and supplier requirements.
• Harmonise reception documentation to ensure consistency and ease of use by operational teams.
• Lead and support a 5S improvement project in the reception area: conduct initial 5S audit, implement sorting, organisation, cleaning and standard maintenance, and install visual standards (signage, markings, supports).
• Track project KPIs and report progress to the Quality Manager.
• Refresh and standardise production inspection sheets used on the shop floor; integrate operator and technician feedback and verify conformity with production and quality criteria.
• Draft and structure a regional Quality procedure (PIF) for the Ile‑de‑France hub; produce associated forms, checklists and work instructions and participate in field deployment.
• Inventory and harmonise Master samples across reception, production and quality control: identify duplicates/obsolete samples, standardise formats and classifications, align with product specifications, and create a register or database with durable storage proposals.

Qualifications

• Knowledge of quality principles and methodologies relevant to production environments.
• Proficient use of Excel and Word; comfortable with document management tools.
• Familiarity with 5S methodology and workplace organisation tools.
• Capacity to analyse, structure and harmonise technical documents and physical samples.
• Rigour, strong organisational skills and acute attention to detail.
• Good interpersonal skills and the ability to work collaboratively with shop‑floor teams.
• Curiosity, autonomy, analytical mindset and ability to propose practical improvements.

Skills

Experience

Beginners accepted; suitable for candidates with limited professional experience. The position is designed for a student in an apprenticeship programme who wishes to gain hands‑on experience in quality within a production/reception environment.

Education

Enrolled in a vocational or higher education programme (BTS/DUT/Professional Bachelor or equivalent) in quality, industrial engineering, manufacturing, or a related discipline.

Workplace

Culture

Hermès fosters a culture rooted in meticulous craftsmanship, respect for materiality and continuous improvement. The company places emphasis on ethical conduct, diversity and inclusion while encouraging initiative and learning at all levels of the organisation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.