Hermès Operations & Marketing Coordinator
- Employment
- Internship
- Seniority
- Intern
- Department
- Merchandising, Buying & Planning
- Posted
- Jun 9, 2026
About Hermès
This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.
Hermès seeks Operations & Marketing Coordinator (VIE) in Miami. Support demand planning and visual merchandising across Americas for Perfume & Beauty division.
Role & Responsibilities
- Support end-to-end forecasting processes for four annual product launch cycles (Fragrances and Beauty), including building client forecasting files and consolidating regional outputs
- Coordinate and monitor new product launches across the Americas region, serving as primary contact between regional teams and HQ for novelties forecasting and adjustments
- Manage forecast updates including additional demand requests, client releases, and quantity reallocation across markets
- Lead visual merchandising planning and execution for Travel Retail Americas, including rotation calendar development, planogram creation, and visual proof management
- Develop and manage trade marketing plans for selected Central and Latin American markets, coordinating store activation projects and promotional animations
- Place and manage purchase orders for visual rotations, trade marketing activations, and visual merchandise kits
- Prepare and present monthly operations meetings to the regional team, including achievement reports, supply information, and forecast calendar updates
- Prepare regional reports including launches, monthly performance, and quarterly reviews in partnership with the Marketing team
- Build and maintain reporting and support tools, including migration of tracking tools to Power BI and optimization of tracking processes
- Monitor post-launch performance versus forecast and proactively engage stakeholders in case of deviations
Qualifications
- Master's degree in Supply Chain, Business Management, or equivalent discipline
- Experience in demand planning, supply chain coordination, or related planning roles within consumer goods, luxury goods, distribution, or retail sectors
- Advanced proficiency in Excel (data handling, pivot tables) and Power BI
- Fluency in English and French; Spanish language skills preferred
- Strong project management expertise with excellent multitasking and prioritization abilities
- Detail-oriented, rigorous, and proactive approach to work
- Excellent interpersonal and collaboration skills across diverse stakeholder groups
- Ability to thrive in fast-paced environments with constant change
Skills
Experience
Experience in demand planning or related planning roles, ideally with a consumer goods, luxury goods brand, distributor, or retailer. Exposure to fast-paced environments with regular business cycle management is advantageous.
Education
Master's degree in Supply Chain, Business, Management, or equivalent qualification.
Workplace
This position is based in Miami, Florida, USA.
Culture
The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Business Coordinator», «Demand Planning Coordinator», «Regional Operations Specialist», «Marketing Operations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.