Hermès Managing Director

Overview

Hermès of Paris is a family-owned Maison renowned for artisanal savoir-faire, timeless design and a humanist approach to luxury. The organisation combines an international retail network with a strong commitment to craftsmanship and maintaining production in France, and positions client experience and exceptional service at the centre of its business.

Role & Responsibilities

• Direct all aspects of boutique performance including full P&L responsibility, sales targets, inventory results and payroll adherence.
• Lead, coach and develop the store management team; recruit, interview and select boutique staff and write annual evaluations for direct reports.
• Define and execute buying strategy in partnership with merchants; manage qualitative and quantitative stock, best-seller rotation and aged inventory according to MOS guidelines.
• Ensure exceptional client service standards and oversee the monthly sales coaching process to drive selling performance.
• Partner with corporate metiers (merchants, communications, VM) to deliver product stories, events and visual standards that build client relationships.
• Implement operational controls, loss-prevention initiatives and address store issues with timely, strategic resolution.
• Monitor market trends and competitive activity; ensure floor managers conduct regular competitive shopping.
• Create and sustain high team morale, manage change, and drive results through effective people management and motivation strategies.

Qualifications

• Minimum 5–6 years of prior store management or flagship assistant store manager experience.
• Proven experience in buying and managing the buying process relative to boutique responsibility.
• Demonstrated track record running a high-volume, luxury retail store with P&L accountability.
• Experience supervising and developing multi-person teams and reporting to executive management and merchant levels.
• Excellent communication skills with the ability to interact at all company levels and host frequent executive visits.
• Bachelor’s degree preferred.
• Willingness and ability to travel to Paris approximately 4–5 weeks annually.
• Ability to lift 0–25 lbs. without assistance.

Skills

Experience

Minimum 5–6 years of progressive store management experience (store manager or flagship assistant manager), with proven responsibility for high-volume sales, team leadership, buying and reporting to executive/merchant levels.

Education

Bachelor’s degree preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 130,013 to USD 153,650 per annum.

Benefits

Commission and bonus incentives based on sales performance; Medical, Dental and Vision; Life Insurance and Disability; Paid time off (15 days annual vacation, 11 company holidays, 3 floating holidays, 2 wellbeing days, sick & safe time); Paid parental leave and transition time; 401(k) and Roth plan with company matching and profit sharing; Voluntary benefits (flexible spending accounts, fitness reimbursement, voluntary life insurance); Product discount and EAP resources; Access to Calm App, Health Advocate, Family Building Support.

Culture

Hermès fosters a craft-led, humanist workplace that prizes creativity, discretion and long-term stewardship of skills. The Maison values collaborative, respectful leadership and the transmission of artisanal savoir‑faire while supporting diversity and employee wellbeing.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.