Hermès Managing Director

About Hermès

Hermès is an independent, family-rooted Maison renowned for artisanal craftsmanship, refined materials and understated luxury. The brand emphasises long-term savoir‑faire, human-centred values and a global retail network that supports highly curated client experiences.

Role & Responsibilities

• Own full P&L accountability for the Manhasset boutique, delivering sales, margin and inventory targets while adhering to payroll and loss‑prevention budgets.
• Lead, coach and develop the boutique leadership team and selling staff; establish performance standards, conduct regular sales coaching and write annual evaluations for direct reports.
• Define and execute local merchandising and buying strategy in partnership with merchants; prepare and manage the buying process to optimise assortment, MOS and aged inventory.
• Drive an exceptional client experience and client development programs, collaborating closely with selling support, clienteling/CRM and Communications teams to produce events and strengthen relationships.
• Manage operations and controls including inventory management, shrinkage prevention, policy compliance and store-level reporting to executive management and merchant partners.
• Partner with Visual Merchandising to ensure product storytelling and presentation standards; remain vigilant on market trends and competitive activity.
• Recruit, interview and retain talent; maintain an active candidate database and ensure alignment with company hiring and promotion policies.
• Represent the Maison during executive visits and external engagements; travel to Paris and other locations as required to align with corporate and merchant teams.

Qualifications

• Minimum 5 years' store management experience or equivalent flagship Assistant Store Manager background.
• Documented experience running a high‑volume store with P&L responsibility.
• Prior buying or merchandising experience relevant to a Managing Director role; demonstrated strength in managing the buying process preferred.
• Proven ability to lead and develop multi‑person teams and to report to executive management and merchant levels.
• Bachelor’s degree preferred.
• Able to travel approximately 4–5 weeks annually to Paris; able to lift 0–25 lbs.
• Knowledge of French is helpful.

Skills

Experience

Minimum five years of progressive store management experience (or flagship assistant store manager) including P&L ownership, high‑volume operations and prior exposure to buying/merchandising and reporting to executive/merchant levels.

Education

Bachelor’s degree preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 130,013 to USD 153,650 per annum.

Benefits

Commission and bonus incentives; Medical, Dental & Vision; Life insurance and disability; Paid time off (15 vacation days, 11 company holidays, 3 floating holidays, 2 wellbeing days, sick & safe time); Paid parental leave; 401(k)/Roth with company match and profit sharing; Flexible spending accounts, fitness reimbursement, voluntary life insurance; Product discount and EAP resources; Access to Calm App, Health Advocate and Family Building Support.

Culture

Hermès cultivates a craft‑driven, humanist workplace where respect for craftsmanship, discretion and long‑term thinking underpin daily operations. The Maison emphasises people development, inclusivity and collaborative relationships across global teams while maintaining exacting standards of service.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.