Hermès Manager of Special Events

About Hermès

This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.

Role & Responsibilities

• Plan, produce, and execute medium-scale event activity including institutional communication events, new store openings, brand heritage events, exhibitions, retail animations, press events, and client engagement programming, whilst assisting with larger-scale image events as required
• Develop and maintain strategic relationships with the Hermès International office, regional store directors, freelance support, production agencies, and third-party vendors to ensure successful event delivery
• Manage and supervise Special Events Coordinator on all delegated events, ensuring seamless production, adherence to event guidelines, budgets, and quality standards
• Oversee all event production aspects including logistics coordination, vendor management, scenic design review (floorplans, build drawings, fabrication samples, renderings), and on-site event execution
• Handle event invitation production from design stage through deployment for all delegated events, and develop guest list strategy in collaboration with CRM teams and boutiques
• Identify and negotiate third-party vendor proposals (caterers, lighting, sound, décor, and similar services) whilst establishing market expertise and maintaining regional vendor relationships
• Manage event financials with meticulous adherence to designated budgets, tracking expenditures, and ensuring timely vendor payments with comprehensive reporting
• Create detailed production schedules, run-of-show documents, logistics charts, and timeline documentation for inventory movements for all delegated events
• Scout venues across markets as needed and prepare comprehensive venue overviews; collaborate with Press and Media teams to execute 360-degree event activation strategies
• Mentor and support the Special Events Coordinator through regular performance feedback, expectation-setting, and professional development opportunities; prepare and deliver formal performance reviews
• Maintain close liaison with store directors, retail and visual merchandising departments, and internal communication teams to coordinate comprehensive event needs
• Brainstorm, strategize, and propose innovative event concepts and plans; research new vendors and maintain awareness of industry trends and emerging market players
• Travel to delegated events as required and manage workload effectively whilst on assignment; adhere to all internal audit requirements and collaborate with legal department on vendor contracts, NDAs, and insurance documentation

Qualifications

• Minimum 5 years of professional experience in event production, management, or similar role within a luxury environment
• Extensive knowledge of event production skills including logistics management, vendor coordination, and on-site execution
• Exceptional project management and prioritization abilities with demonstrated capacity to manage multiple concurrent initiatives
• Precise attention to detail and comprehensive organizational skills
• Proficiency in team leadership, delegation, and staff motivation
• Highly skilled in problem-solving, decision-making, and critical thinking
• Ability to anticipate potential issues and resolve conflicts during event execution
• Advanced financial management capabilities with demonstrated ability to track, monitor, and manage expenditures against budget
• Skilled negotiation abilities with external partners and vendors
• Proficiency with Microsoft Word, PowerPoint, and Excel

Skills

Experience

Minimum 5 years of professional experience in event production, management, or similar role within a communications or luxury retail environment. Demonstrated expertise in producing medium to large-scale events, managing cross-functional teams, and executing strategic communications initiatives. Proven track record of managing event budgets, negotiating vendor contracts, and delivering high-caliber brand experiences aligned with organizational quality standards.

Education

Bachelor's degree in Communications, Event Management, Marketing, Business Administration, or related field is preferred; equivalent professional experience in event production and strategic communications may substitute for formal degree requirements.

Workplace

Compensation

The base compensation for this position ranges from USD 90,000 to USD 110,000 per annum.

Benefits

Commission and bonus incentives based on performance; Medical, Dental, Vision insurance; Life Insurance and Disability coverage; Paid time off including 15 days annual vacation, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time; Paid Parental leave and transition time; 401(k) and Roth Retirement plan with company matching and profit sharing; Voluntary benefits including flexible spending accounts, fitness reimbursement, and voluntary life insurance; Product discount and Employee Assistance Program resources; Access to Calm App, Health Advocate, Family Building Support and additional wellness resources.

Culture

The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.