- Location
- 166 New Bond Street (View map)London W1S 4RBUK
- Employment
- Contract
- Seniority
- Entry-Level
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 2, 2026
About Hermès
This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.
Hermès seeks a Maison Host for its New Bond Street Maison in London on a fixed-term contract until December 2027. The Host welcomes and guides clients, supports the flow of the Maison, collaborates with all métiers and creates thoughtful, memorable interactions; experience in high-end client service, premium hospitality or luxury retail is sought.
Role & Responsibilities
- Create a refined, personal, warm and effortlessly elegant welcome.
- Guide client expectations with clarity, sensitivity and discretion.
- Support the rhythm of the Maison, ensuring clients feel oriented, cared for and at ease.
- Collaborate closely with all métiers to enhance the client journey as a trusted presence.
- Offer thoughtful gestures, words and reassurance that make service memorable.
- Represent the spirit of Hermès with poise, humility and appreciation for beauty and craftsmanship.
Qualifications
- Experience in high-end client service.
- Experience in premium hospitality or luxury retail.
- Experience in environments where elegance, discretion and emotional connection are essential.
Skills
Workplace
This position is based in London, England, UK.
Explore jobs in England or in the UK.
Culture
The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Host», «Client Experience Host», «Retail Host», «Client Welcome Host», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.