Hermès Learning & Development Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Human Resources, People & Culture
- Posted
- Jul 16, 2026
About Hermès
This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.
Hermès Dubai seeks Learning & Development Manager to lead talent development, learning strategy, and management training programmes across the Middle East region.
Role & Responsibilities
- Define and implement the regional Learning & Development strategy aligned with HR Director, regional business goals, and the Hermès group learning vision
- Collaborate with the Retail Training Manager to develop and execute the annual retail learning plan in line with organizational vision and strategic focuses
- Drive innovation in learning delivery through digital platforms including My Click H, My Campus and The Hub, experiential learning, and blended learning approaches
- Monitor industry and regional trends to identify and implement best practices in the learning and development landscape
- Partner with Europe/Global and regional HR teams to align talent initiatives with Hermès Group processes and regional objectives
- Assume full ownership of head office employee learning and development, including needs analysis, training delivery or sourcing, and measurement of positive impact
- Act as a key strategic partner to HR Business Partners, the HR Director, and management team to identify and develop high-potential talent
- Design and deliver signature talent development programmes including management development initiatives, UAE national-specific development pathways, and regional leadership development
- Collaborate with HR Business Partners on business needs and the development of identified successors to build organizational strength
- Oversee the Retail Training Manager to ensure consistent, high-quality learning delivery across Middle Eastern retail locations
- Evaluate training effectiveness and continuously improve learning content and delivery methodologies
- Maintain accurate administration and reporting of all retail learning practices for annual HR reporting cycles
- Manage Learning & Development performance against key metrics to track departmental commercial impact
- Proactively manage the Learning & Development department budget
- Lead and develop the Learning & Development team to ensure all members perform and deliver at their best
Qualifications
- Minimum of 7 years of experience in HR management with focus on talent development, training, or Learning & Development, preferably within retail or a similar client-oriented industry
- Proven experience building and managing talent development programmes
- Strong understanding of learning frameworks and employee development methodologies
- Excellent communication and facilitation skills with ability to engage diverse audiences
- Strategic thinking capability with strong interpersonal skills
- Proficiency in HR software and Microsoft Office Suite
- Ability to work independently and collaboratively in a dynamic, multi-stakeholder environment
- Highly organized with strong retail or similar industry sector understanding
- Demonstrated ability to roll out key initiatives, drive clear commercial conclusions, and communicate effectively across organizational levels
Skills
Experience
Minimum of 7 years of experience in HR management, with a focus on talent development, training, or Learning & Development preferably within retail or a similar client-oriented industry. Demonstrated success building and managing talent programmes with strong understanding of learning frameworks and employee development. Proven capability in designing and delivering management development initiatives, succession planning, and high-potential talent identification.
Education
Not specified
Workplace
This position is based in Dubai, Dubai, UAE.
Culture
The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Talent Development Manager», «Learning Programme Manager», «Organizational Development Manager», «Training & Development Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.