Hermès Inventory Control Supervisor

Overview

Hermès is an independent, family-owned French maison renowned for artisan craftsmanship, meticulous materials and timeless luxury leather goods, apparel and accessories. The company operates a global network of boutiques and ateliers and places strong emphasis on savoir‑faire, quality and long‑term stewardship of its métiers. Hermès of Paris, Inc. represents the brand’s retail operations in the United States and upholds the maison’s commitment to craft, sustainability and employee development.

Role & Responsibilities

• Manage the store’s inventory lifecycle: receive shipments, ticket merchandise, and process inbound items accurately on the day of arrival.
• Process all outgoing shipments, transfers and RTVs within the same business day and ensure completion of required documentation.
• Organize and participate in weekly cycle counts and bi‑annual inventories; reconcile discrepancies in partnership with management.
• Maintain orderly, auditable records for receiving, shipping, after‑sales service and damaged goods; administer after‑sales processing and follow‑up.
• Print and apply tickets for merchandise, returns and price updates; manage inventory for damaged items.
• Analyze store inventory needs and collaborate with store management to replenish stock and develop inventory strategies supporting the selling process.
• Order and manage budgets for shipping, selling and kitchen supplies; review and adhere to allocated supply budgets with direction from leadership.
• Ensure adherence to asset‑protection policies and internal controls; use internal systems and external shipping software to execute daily operations.

Qualifications

• Minimum 3 years of experience in operations or back‑of‑house supervisory capacity; luxury retail experience preferred.
• Demonstrable proficiency with inventory management processes, cycle counting and shipment reconciliation.
• Strong written and verbal communication skills and the ability to analyze operational information.
• High attention to detail, accuracy in data entry and ability to multi‑task in a fast‑paced environment.
• Technology‑adept with experience using internal inventory systems and external shipping software.
• Ability to follow written and verbal policies and procedures and maintain asset‑protection standards.
• Ability to lift up to 25 lbs. without assistance.

Skills

Experience

At least three years of hands‑on experience in inventory, receiving or back‑of‑house operations, with prior supervisory or lead responsibilities preferred—experience in luxury retail environments strongly desirable.

Education

High school diploma or equivalent required; associate degree or post‑secondary coursework in supply chain, logistics or business administration preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 29.27 to USD 33 per hour.

Benefits

Commission and bonus incentives based on sales performance; Medical, Dental, Vision; Life Insurance and Disability; Paid time off (18 DDOs, 12 company holidays, 2 wellbeing days, and sick & safe time); Paid Parental Leave and Transition Time; 401(k) and Roth retirement plan with company matching and profit sharing; Voluntary benefits (flexible spending accounts, fitness reimbursement, voluntary life insurance); Product discount and EAP resources; Access to Calm app, Health Advocate, family building support.

Culture

Hermès operates as a craft‑driven maison that prioritizes excellence, creativity and the transmission of artisanal know‑how. The workplace emphasizes respect for individuals, long‑term development and inclusion, with a commitment to sustainable practices and corporate social responsibility.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.