Hermès Inventory Control Supervisor

About Hermès

This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.

Role & Responsibilities

• Maintain accurate and organized store inventory.
• Receive merchandise into store inventory accurately and efficiently on the day it arrives.
• Process incoming and outgoing shipments within the business day they are generated, including preparing merchandise transfers and returns to vendor (RTV) to other locations.
• Complete and maintain accurate documentation and filing records for receiving and shipping merchandise.
• Check in all returns against the previous day's business.
• Print and ticket merchandise and returns, and process price updates.
• Process, record, maintain and follow up on all after-sales service.
• Process damaged merchandise and maintain damage inventory records.
• Work with Store Management to analyze business and replenishment needs.
• Organize and participate in weekly cycle counts and bi-annual inventories, and reconcile them with support and direction from the Managing Director and Operations Manager.
• Order and maintain adequate stock levels of shipping and selling supplies, as well as store and kitchen supplies.
• Review and adhere to budgets for shipping, orange, office and kitchen supplies in partnership with Store Management and under the direction of the Managing Director and Operations Manager.
• Perform other duties as assigned by the supervisor.

Qualifications

• At least 2 years of experience in operations or a back-of-house supervisory capacity; luxury retail experience preferred.
• Effective written and verbal communication skills.
• Ability to analyze information effectively.
• Problem-solving ability.
• Ability to multitask accurately.
• Attention to detail.
• Ability to follow written and verbal policies and directives.
• Attention to asset protection and inventory control.
• Experience using technology, internal systems and external shipping software programs.
• Ability to lift 0–25 lbs. without assistance.
• Regular in-person work at a Company-designated work location is an essential function of the position.

Skills

Experience

At least 2 years of experience in operations or a back-of-house supervisory capacity; luxury retail experience preferred. The requisition specifies a minimum of 3 years.

Compensation

The base compensation for this position ranges from USD 31 to USD 33.50 per hour.

Benefits

Commission and bonus incentives based on sales performance; medical, dental and vision coverage; life insurance and disability coverage; paid time off (18 DDOs, 12 company holidays, 2 wellbeing days, and sick and safe time); paid parental leave and transition time; 401(k) and Roth retirement plans with company matching and profit sharing; voluntary benefits including flexible spending accounts, fitness reimbursement and voluntary life insurance; product discount; EAP resources; access to Calm App, Health Advocate and Family Building Support.

Culture

The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.