Hermès Inventory Control Specialist

About Hermès

Hermès is an independent, family-owned Maison renowned for artisanal craftsmanship and uncompromising quality across luxury leather goods, accessories and ready-to-wear. The brand maintains an international retail network and emphasizes long-term skill transmission, creative independence and responsible production.

Role & Responsibilities

• Receive and process incoming shipments the same business day; ensure complete and accurate documentation for all receipts, transfers and returns.
• Maintain an accurate, organized store inventory and filing systems; perform daily stock transactions and data entry into internal inventory systems.
• Organize and participate in weekly cycle counts and bi‑annual full inventories; reconcile variances with store management and Operations leadership.
• Ticket merchandise, process price updates and label/prepare items for sale or transfer.
• Process returns, after‑sales service requests and damage reports; maintain damage inventory and follow up on resolution.
• Coordinate packing, shipping, transfers and RTVs to other locations; manage ordering and replenishment of shipping, selling and store supplies.
• Support Store Management and the sales team by analysing stock levels, identifying replenishment needs and developing inventory strategies to support the selling process.
• Adhere to asset‑protection procedures and maintain meticulous records; perform other duties as assigned by supervisor.

Qualifications

• Minimum 2 years' experience in operations, inventory control, or a related retail/logistics function; luxury retail experience preferred.
• Proven ability to perform same‑day receiving/shipping and to reconcile inventory discrepancies.
• Proficient with internal inventory systems and external shipping software; comfortable with routine data entry and record keeping.
• Strong written and verbal communication skills; ability to follow written and verbal policies and directives.
• High attention to detail, demonstrated organizational ability and capacity to multitask accurately in a fast‑paced environment.
• Physical ability to lift up to 25 lbs. unassisted.

Skills

Experience

At least 2 years of operational or inventory-control experience, preferably within retail; experience in a luxury environment is advantageous.

Education

High school diploma or equivalent; coursework or certification in retail operations, logistics or supply‑chain fundamentals preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 22.81 to USD 25.20 per hour.

Benefits

Commission and bonus incentives based on sales performance; Medical, Dental, Vision; Life insurance and disability; Paid time off (15 days annual vacation, 11 company holidays, 3 floating holidays, 2 wellbeing days, sick & safe time); Paid parental leave and transition time; 401(k) and Roth retirement plan with company matching and profit sharing; Voluntary benefits (FSA, fitness reimbursement, voluntary life insurance); Product discount and EAP resources; Access to Calm App, Health Advocate, Family Building Support.

Culture

Hermès cultivates a workshop‑style culture that prioritizes artisanal savoir‑faire, craftsmanship and long‑term talent development. The Maison emphasizes authenticity, responsible production and an inclusive workplace where individuality and meticulous standards are valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.