Hermès Inventory Control Specialist

About Hermès

Hermès is a family-owned French maison renowned for artisanal leather goods, silk, and ready-to-wear. The brand emphasizes craftsmanship, timeless design and maintaining high standards of production and client service across a global retail network. Hermès of Paris, Inc. operates U.S. boutiques where the maison's traditions of meticulous workmanship and client-centric hospitality are translated into the store environment.

Role & Responsibilities

• Manage day-to-day store inventory: receive, inspect and accurately record all incoming merchandise within the business day of arrival.
• Process outgoing shipments, transfers and RTVs; ensure all shipping documentation and tracking are completed promptly and accurately.
• Ticket merchandise, execute price updates and maintain consistent labeling standards.
• Organize and participate in weekly cycle counts and bi-annual inventories; reconcile discrepancies with Store Management and Operations leadership.
• Process returns and after‑sales service requests; maintain detailed records and follow up to resolution.
• Maintain inventory for damaged goods and process damage reports to preserve stock integrity.
• Collaborate with Store Management to analyze sales trends and replenish inventory to support the selling floor.
• Order and maintain appropriate levels of shipping/selling supplies and store/kitchen consumables.
• Develop and maintain inventory control strategies and day-to-day warehouse standards to support the selling process.

Qualifications

• Minimum 3 years of operations or inventory control experience; prior luxury retail experience strongly preferred.
• Proven ability to perform accurate cycle counts, reconciliations and inventory reporting.
• Strong written and verbal communication skills to liaise with management and service partners.
• Analytical mindset with the capacity to interpret inventory data and recommend replenishment actions.
• Highly organized, detail-oriented and able to multi-task while maintaining accuracy.
• Demonstrated commitment to asset protection and adherence to policies and procedures.
• Comfortable using internal inventory systems and external shipping software; quick to adopt technology.
• Ability to lift up to 25 lbs. unassisted and perform routine physical tasks associated with stock handling.

Skills

Experience

Minimum 3 years of operations or inventory control experience; experience within a luxury retail environment preferred.

Education

High school diploma or equivalent required; associate degree or vocational training in logistics, supply chain, business or retail management preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 25 to USD 27 per hour.

Benefits

Commission and bonus incentives; Medical, Dental and Vision; Life insurance and disability; Paid time off (18 DDOs, 12 company holidays, 2 wellbeing days, sick & safe time); Paid parental leave and transition time; 401(k) and Roth plan with company matching and profit sharing; Voluntary benefits (FSA, fitness reimbursement, voluntary life insurance); Product discount and EAP resources; Access to Calm App, Health Advocate, Family Building Support.

Culture

Hermès fosters an artisan-led culture that prizes craftsmanship, discretion and long-term client relationships. The in-store environment emphasizes meticulous standards, collaborative teamwork and a commitment to professional development within a family-minded maison.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.