Hermès Inventory and Logistics Flow Reliability Lead

Bobigny Île-de-France France

Employment
Full-Time
Seniority
Mid-Level
Posted
Oct 7, 2026

About Hermès

This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.

Hermès seeks an Inventory and Logistics Flow Reliability Lead for its Stock and Flow Reliability team in Bobigny. The role oversees ERP/WMS data integrity, develops analysis and control tools, leads service reporting and indicators, and coordinates technical escalations and continuous improvement. Permanent, full-time position.

Role & Responsibilities

  • Serve as the team's technical expert on reliability, acting as the first point of contact for complex questions, escalations and technical decisions requiring in-depth knowledge of systems and flows.
  • Monitor inventory accuracy between the ERP and WMS by detecting and analysing discrepancies and status mismatches.
  • Establish and maintain integrity controls and sanity checks to identify anomalies affecting inventory and flows in a timely manner.
  • Monitor operational flows and identify interruptions or inconsistencies in processing.
  • Contribute directly to correcting identified anomalies and, when necessary, coordinate correction requests with IT teams.
  • Design and develop new analysis and control tools, including queries, dashboards and validation scripts, in line with information system changes.
  • Help define functional requirements with IT teams and contribute to user acceptance testing during ERP/WMS deployments and upgrades.
  • Rationalise and document existing tools to ensure maintainability and knowledge transfer.
  • Define, build and implement indicators for monitoring inventory and flow reliability, including KPIs, anomaly rates, resolution rates and processing times.
  • Provide regular reporting to other Hermès Commercial departments and métiers.
  • Analyse trends, identify improvement opportunities and propose action plans.
  • Support continuous improvement by working closely with Logistics Support on problem management, and with Operations and Engineering on change requests.
  • Coordinate analysts' contributions to cross-functional topics and continuous improvement projects, and develop their skills by sharing technical and methodological expertise.

Qualifications

  • Bac +5 degree from an engineering or business school, with a supply chain specialisation, and a successful initial experience in a similar role.
  • Good command of IT tools, including WMS and ERP systems, and information flows.
  • Rigorous, with strong analytical ability.
  • Comfortable working with data and able to build analysis tools using Excel and PowerBI.
  • Able to develop, implement and monitor service indicators, communicate them and discuss them with stakeholders.
  • Strong organisational skills and ability to prioritise in a complex, demanding environment.
  • Enjoys working in the field and has a service-oriented mindset.

Skills

WMS ERP Excel PowerBI Data analysis KPI development and reporting Inventory and logistics flow monitoring Problem management

Experience

At least 3 years; a successful initial experience in a similar role.

Education

Bac +5 degree from an engineering or business school, with a supply chain specialisation.

Workplace

The successful candidate will be located in Bobigny, Île-de-France, France, with easy access to Paris.

Culture

The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Inventory Reliability Specialist», «Logistics Flow Analyst», «Inventory Control Lead», «Supply Chain Data Analyst», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Hermès

Hermès Inventory and Logistics Flow Reliability Lead

Bobigny, France

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